I have to complain... The pump cost a lot but after only 1 month the whole thing is no longer leak-proof! Although we do everything correctly as the manual says... Nevertheless, a lot of milk is lost again and again. Buy new parts? Sure, but already after 1 month:( It is not possible to send it back, because the milk has to be pumped out regularly.

Thanks in advance for the help!

Question

I have to complain... The pump cost a lot but after only 1 month the whole thing is no longer leak-proof! Although we do everything correctly as the manual says... Nevertheless, a lot of milk is lost again and again. Buy new parts? Sure, but already after 1 month:( It is not possible to send it back, because the milk has to be pumped out regularly.

Thanks in advance for the help!

Accepted Answer

In this case, please contact our customer service directly so that the problem can be checked and you can be helped accordingly. 

https://helpcenter.galaxus.ch/hc/de

Answer

Pumps much less milk than the tried and tested Medela pumps. Since a few years also without batteries and with rechargeable battery and with pump bra much more pleasant and also hands free.

Answer

Thank you!:)

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