In fact, this would mean that this article is no longer usable. We are in talks to offer a solution for this in Switzerland, but unfortunately this will take a while.

I was able to purchase two replacement straps directly from the manufacturer via Germany with MeinEinkauf.ch

From my point of view, Galaxus should not sell any items for which it cannot offer spare parts. Only include them in the range when everything is available to order. My opinion.

My cat came home after 14 days with a collar but without a chip. And now? How or where can I get a replacement chip?