Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF

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How do I enter my comulus loyalty card number?

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Hello, By any chance, do you have the instructions for using the following water cooler: "More Fontaine à eau FOR Supreme avec filtre de rechange"? I can't find it anywhere. Thank you very much for your help. Best regards, Audrey

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I ordered a 20kg waistcoat and it doesn't even weigh 20g

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I would like to delete my account and all my data.

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