My contribution does not really fit into a specific category. Therefore simply under "Household"... All in all, I am very satisfied with Galaxus/Digitec. Always prompt delivery and impeccable service. But: Yesterday I ordered a new replacement insert for the Succes Senior Agenda 2021. Size = 9.5 cm x 15.0 cm x 1.6 cm thick. This was delivered in a cardboard box measuring 29.0 cm x 37.0 cm x16.0 cm high. In my opinion, this is really a waste and not at all necessary. A small sturdy envelope would have sufficed. Please pay some attention to the proportionality of your packaging. The resources in our world are not unlimited. Many thanks to you :-) Kind regards

3

My basket is sat at 45chf and has been for a while, all of the usual things I no longer need (like laundry detergent, envelopes etc), yet what you recommend seems to bear no relevance to my past purchases

0

Hello, Does anyone know if there are reusable or self-filling capsules for the Delizio machine?

5

Dear Galaxus, you belong to Migros. Why don't you include the Migros non-food range in your shop? It would increase the purchase of small-priced articles. I would often order something from you for less than 50 francs and then get put off by the minimum order value. If I could order non-food products from Migros (I'm a Migros child :-)), which I always need anyway, I would reach the minimum order amount. So I usually order the cheap items somewhere with a lower minimum order value. Just as a suggestion.

3

2 questions ei 2 cooking pots ei denn Handgrieffen und Glsadeckel sind die Vixiert oder Verschraut Artikelnummer 236428 und 18431193 23642

0

When I screw on the original cream charger, half of the air flows out with a loud hiss and the cream does not set despite vigorous shaking.

0

The masking of the loading door is missing, what do I have to do to order it?

1

Does anybody know where Qrevo Master is sold in Switzerland? When Galaxus will start selling it?

1

Is it possible to buy these 4 rubber knobs at the bottom of the kettle separately?

0

The water in the bottles starts to stink / plastic flavour after half a day!!! Is anyone aware of this? What could be done about it?

2

Hello S+ 500 owners. I contacted Bosch support directly and received the following message. Bosch is definitely not letting us down: ====== We are planning a conversion campaign in which a new module will be inserted into the Indego and new software installed. Until the device has been converted, it will not be possible to operate it via the app. The Indego will therefore be displayed as offline. During the transition period, however, the Indego can be operated manually. Unfortunately, I cannot give you a start date for this campaign at this time. However, you will receive all the necessary information about the campaign via the e-mail address linked to your Indego. The planning and development phase also took us longer than we expected. However, we are almost finished with our planning, so that you will receive information from us as soon as possible. Please be patient. Best regards Bosch Indego Support

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12

I would like to order an item and would therefore like to know the installation dimensions of the Hansa 2+2 hob, gas+ceramic: Item number: 35513199 Manufacturer number: BHMS61414030

1

what is it called in german and how can i order it?

1

Hello Galaxus. Will you be adding the Shark IZ420 to the range? https://www.sharkclean.de/produkte... It currently costs 369 euros with a voucher.

5

I cannot remove the jug from its housing when the robot has been used to cook (e.g. pumpkin puree or other hot items). The lid remains very hard to turn and the jug remains stuck, impossible to remove, so I cannot remove the contents is cooking other food.

1

This hoover is available in the versions "Shark Statros IZ400DE" and "Shark IZ400CH Anti Hair-Wrap cordless hoover with Flexology" at very different prices. If you compare them, however, you don't seem to find any differences. What is the difference between them and why is the "Shark Shark IZ400DE" model available twice at different prices?

0

I was a crowd funder of Lifx and am actually still a fan. I have realised that the lamps are no longer available at Galaxus or any other shop!!! Does anyone know what has happened to this company with its ingenious products? The homepage is still available, I have made an enquiry to the support ..... Philips Hue is a copy of LifX, damn

0

My 20-year-old Philipps mixer/kneading machine is giving up the ghost. I am looking for a successor that is easy to use and whose motor can easily process 1kg of flour and a few ingredients. According to perhaps rather naïve statements in the retail trade, most conventional food processors are unable to cope. PS, I don't need any other accessories such as a mincer, juicer, etc. I only want to use it to mix cake, pizza, bread and all other doughs. thanks for your help, Maria B.

2

I am unsure if the installation is correct. I have connected the adapter and the charging station to the power and put the robot hoover on it, but it keeps moving away and I wanted to ask if you are charging or not because the light is green on the adapter? I can't get the hoover to start with the remote control or manually by pressing a button... is this perhaps because it has only been charging for one and a half hours? Send Help Dankeee :)

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13

The valve does not close. The pot is not pressurised. How can I repair this?

1

Dear Galaxus Team Could you add the new Thermapen one model to the range (digital kitchen thermometer)?

0

the xxl from Tefal costs 380 francs once and 179 francs once for exactly the same appliance?????

0

Why is this product on Galaxus DE and not on Galaxus CH? I would like to...

0

Hello, I am looking for a microwave where I can directly enter the wattage indicated on the food. So especially 600, 650 and 700 watts. Do you have one of these on sale? Thank you in advance for your help.

0

Good day Enquiry subject Byro Multimedia Set for attachment to hoover to remove dust from my model railway, I came across this product, which I also received. From Galaxus. Now it is not possible to connect the attachments to a hoover. Do you have a type on which small hoover the attachments would fit? Looking for a small handy vacuum cleaner. Thank you for your efforts. Kind regards. Roland Schneeberger

0

All languages are available in the display menu settings, but no German language, what can I do?

1

The cashback application does not work for me. Error when uploading the invoice (and I'm probably not the only one: https://www.galaxus.at/de...). Do any others have the same problem?

1

Yesterday I ordered crockery for CHF 100 (vintage from Cucina&Tavola). Today I see the exact same crockery in Migros with a 40% discount. I feel like I'm being sold off a bit.

3

Getting away from the hassle of picking up and returning a Hagerty carpet shaming machine to a drugstore was my goal. The Scheppach Spray Vac20 seemed like a valid alternative for me. The first unit arrived with a faulty spray pump. The exchange at Galaxus with a new unit worked smoothly. Unfortunately, the spray-suction function (for which I had purchased the unit) is completely inadequate: the spray nozzle distributes the cleaning fluid very unevenly. In the middle area, the carpet is flooded with water, the side areas of the nozzle remain dry. Only about 15% of the sprayed liquid ends up as dirty water in the appliance tank. The rest remains in the carpet! I have written to Scheppach Germany directly as this is not a warranty case but rather a defect in principle (bad spray nozzle). Scheppach is hiding behind Galaxus as the warranty holder. From my point of view, however, it is not a warranty case. I guess I'll have to put the whole thing down as a bad purchase? If Galaxus feels addressed, please contact me. I have documented the whole thing with photos.

0

I am looking for an air purifier against carbon dioxide (CO2). I happen to work at night and sleeping in the morning, keeping the windows closed because of traffic, the Netatmo system signals me too much carbon dioxide and the air is really heavy. I own a Dyson Pure Humidify+cool, but for my purpose it is not suitable. I can't find a specific device for my purpose, any ideas?

2