Hello I am buying a gaming keyboard for my son. If he doesn't like it, can I return it?

1

Hello I would like to fly my DJI Mavic 3E with my DJI RC Pro and also view the video feed on my iPad Mini. Does anyone have experience with this? Best regards

1

I bought to my wife a mirror from this seller for her birthday. I just wrapped it in paper. When she saw the present, she didnt like it. I returned it the next day. Now they don't want to refund me. They say it was used. Your kindding me. If you say it was used, that means you sent me an used it as new. Very disappointing.

1

I see the fastest delivery time for all available items: Thursday. Has something gone wrong in the warehouse again, haha?

+10

18

Hi ! somebody can help me to build a pc? because i dont have the knowledge to build it on my own my budget is 1000 chf I would like to use this pc for play fps games and for design 3d objects, and adobe programs. I don't want to play on ultra graphics, just something medium to run it smooth,

4

I wanted to reorder the same tower fan that I had already ordered (2025) and also one via Amazon. Now, for the first one, I paid about 130 CHF (CH), the second one on Amazon for 98€ - these are okay prices (including CH surcharge). Here on Digitec, a price of 239 CHF is suddenly being asked. I know that dynamic pricing is crazy, especially in the IT market - but simply double the price in the normal market is unserious!!!

2

Dear Community, I would like to know how regularly, and if at all, you have already received a Galaxus voucher when you moved up a level in the Community? I think I have already collected a few points and have also climbed a level a few times, but I have never won anything. Do you have similar experiences? Or have I just had bad luck so far? And if you have already received vouchers, what were they for? Are they just little token vouchers or are they actually useful?

+61

77

Hoi Zäme, For some time now (since the last update?), the "Recently viewed products" feature in the Galaxus app no longer works for me. This applies to products I view in the app; it works via the website and is also displayed in the app. Is there a new setting for this in the app?

2

Grüezi, unfortunately I have not found anything about this. How can I transfer the warranty for an item that I have bought here but sold externally, privately?

+1

9

Hello everyone I'm looking for a PC that shouldn't cost more than 500 CHF. I'm not a 24/7 gamer and only need something mediocre. I'm actively searching on; Tutti, Digitec, Galaxus, etc.

3

If you're a man shopping at Galaxus, you're living in paradise: Socks in packs of 10, underwear in multipacks, T-shirts in bundles. All affordable, practical, available. Basics, in short. Just as it should be. And women? Nothing! We pay for the same basic items piece by piece and always more. Same cotton, less material, same simple cut, higher price. Pink pricing in its purest form. Best of all: For women's T-shirts, there's even a "Multipack" filter. The result: individual Metallica shirts and similar items, something without sleeves, wildly mixed colors. The filter isn't broken. There's simply nothing to filter!!! This isn't a niche problem, but everyday life in Switzerland's largest online shop: women earn less on average and pay more for basics. Dear men: Finally understand that this might also affect your household budget with women and girls. Get involved. Thank you! Galaxus, you're good at logistics, assortment, and funny newsletters. Same selection and prices for basics? Apparently too much to ask. Best example: your current shirt promotions: https://www.galaxus.ch/de... only for men!? Thanks for nothing.

1

Why is the selection of Mini-LED monitors so small here? I'm looking for a 1440p 27" monitor, but I only have a choice between 3 models. 2x older models with various teething problems and few dimming zones. Then there's 1x a new but overpriced model from an unknown cheap brand (incorrectly listed as AOC). I've also seen models incorrectly listed as LED. That's how you can't find them, of course. By now, there should also be significantly more models from well-known brands like AOC, Benq, and others.

1

Is there a telephone number I can use to contact Digitec Lausanne?

+11

18

Why can't I reach anyone at digitec/galaxus? I sent in a defective coffee capsule machine almost a month ago and I can no longer get any information from digitec/galaxus, let alone contact customer service. All online assistants are useless, everything used to be much better. Also about the move of the store in Winterthur, you didn't get any information that they have changed location, no, they prefer to leave people standing in front of an empty shop. Instead of wanting to expand abroad (Amazon Land) and spending billions there, they should think about a more sensible pricing policy and new, more accessible locations in Switzerland. For example, a location in Embrach, Bülach or Kloten.

+16

25

Original replacement propellers and propeller guards, when are they coming!?

0

Hello, My daughter tends to mess up her alarm clock by pressing the setting buttons. I’m looking for a model with a ‘protection’ feature – for example, one that requires a code to ‘unlock’ the buttons, or a key combination. It would also need a digital display and to be radio-controlled. No other functions – as simple as possible. Is there anything like this available? Thank you!

1

Hello! There are two offers for the Nikon z9: 1. Nikon Z9 at CHF 3737.- (https://www.digitec.ch/fr/s1/product/nikon-z-9-4570-mpx-plein-format-appareil-photo-17284026) And 2. Nikon Z9 at CHF 4750.- (https://www.digitec.ch/fr/s1/product/nikon-z-9-4570-mpx-plein-format-appareil-photo-17284026?offertype=retail&offerid=406802) Could you please tell me what the difference is, if not the price? Thank you very much. Regards, Marc Di Emidio

1

e.g. the https://www.galaxus.ch/de/s12/product/farbviereck-reflektierende-kreise-32-sticker-sticker-38687779 has nothing to do with scrapbooking, but well, they are stickers but then; Sticker type: Motif sticker Motif: Without motif somewhat pointless these here don't have any sticker type at all https://www.galaxus.ch/de/s12/product/fasi-reflex-sticker-8-sticker-sticker-33151388 should there be a sticker type safety/reflector or similar? or directly another category somewhere under traffic / outdoor stuff?

1

[Grammes per square metre] I’ve already ordered nearly 100 Jack & Jones T-shirts from you, out of a selection of 4,000. Of those, just one T-shirt is made of a heavier fabric – it looks by far the best – and I simply can’t find it anywhere. That’s why I’d really appreciate it if you could specify the GSM and include it in the filter. I’d only buy T-shirts with a high GSM from now on, having realised what a huge difference it makes. Many thanks.

2

Are there such chargers with the Swiss safety mark S+ here?

1

I would be so happy if I could buy the cinnamon bun barebells bar here, I would buy 4 packs right away haha😭

1

Palo Santos etc

1

When will the chatbot arrive that you can describe a problem to and get product suggestions, instead of having to already know the right keywords for the search?

1

Happy birthday !!

0

Dear Community I have chronic tennis elbow and have already tried vertical mice, trackballs, and ergonomically shaped mice. However, none of it helped. Has anyone else had the same experiences, and what helped you? Let me know. All this in addition to all the stretching and exercises to address muscle shortening. @ Digitec: would this be worth a more in-depth article? I'm certainly not the first and only one to have these problems.

2

Will Galaxus diaper inserts be available again soon? They were the best! ;-)

1

They don't sell other parts like Kick-Stand, because apparently it is expensive to produce these additional parts. So I bought one third party kick stand and it is not really compatible. That was the first sign that Early Rider wants to sell bikes and not deal with you anymore. I had an issue with rear derailleur and Early Rider support was asking for pictures, videos and sending me suggestions that are not my area of expertise. Apparently, they don't have a certified service partner in Switzerland. If you are ok with all this, then go ahead. But me, never again.

1

Hey, About 3 weeks ago, I ordered a Mac Studio in the standard configuration from you and, of course, paid for it. At that time, it said: xx units ordered, deliverable between 01.07-24.07. Then every few days I received an email: "Sorry, your order is delayed." Since then, silence. Today I checked, and the date has been pushed back even further, now sitting at the end of the current estimated delivery for new orders. Again with xx units ordered. It would be really nice if you could let me know what's going on, or how much longer I really have to wait? Has anyone else here ordered a Mac Studio, or perhaps even received one already?

11

Hello, I am looking for a three-phase 11kWh or 22 kWh mobile charging station with a 20 m cable. Thank you for your response

3

I placed an order for a Dyson hoover on 22 July. Delivery was due on the 24th via Planzer (…). Still no hoover by the 27th either. I was asked to be patient via live chat. I was told to get in touch again if the order hadn’t arrived by today, the 29th. A nice touch: as an apology, I was sent a free power bank. I received it today. Plus a window kit for a mobile air conditioner that I’d never ordered! I got a call back from Galaxus very quickly! But it was from a lady who was unenthusiastic, verging on rude: the Dyson had been returned by Planzer because the address label was missing. And I was told I could either take the unsolicited parcel to the post office or bin it. I’d receive the hoover next week. Next week! I’ve placed a lot of expensive orders with Galaxus over the last few years. And, with a few exceptions (deliveries via Planzer…), I’ve been satisfied. But this is a let-down! No communication from Galaxus regarding their mistake and no effort to finally deliver my order as quickly as possible. I expected better.

1