aller vous faire foutre vous est vos pub de merde rendez-vous demain devant google si vous etes pas la je vous envoie GMT13pende de tahane farhane merci bien de consutler ma critique et d'enlevez vos pub de fdp on s'en blc juste on vous skip
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Hello, I still haven't received the order above and it is marked for delivery on 15 December.
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This advert is so unspeakably disgusting, it would be a good reason to say goodbye to Galaxus. What kind of arrogant and insensitive people were they? Galaxus still belongs to the Migros Group, and Duttweiler would be turning in his grave... Absolute no go!
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Good day I bought the above tablet from you a week ago and cannot enter the @ symbol on the keyboard. I have tried different combinations of keys and the keyboard Quertz setting. Nothing happens, a small 2 always appears in superscript. What can I do? Best regards Karin
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Buone feste Team Galaxus !!!)))
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Your company's dealings with the AFD and the way in which this political party is presented by you do not meet my expectations. As a long-standing customer, I will therefore no longer be placing orders with you in future and will be cancelling my Galaxus and Digitec accounts.
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Is there a telephone number I can use to contact Digitec Lausanne?
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I have just received my parcel, but one item is faulty.
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Why is an announced delivery from the sender/Galaxus called back after a very long wait and no new date is communicated? A search on the Galaxus website is impossible, you go round in circles. Contact is also not possible. You are repeatedly referred to the Galaxus Assistant service page. These are 360 degree turns with no result.
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Unacceptable to make an order of 238.00 - to make the return and to count 54.00 - to close again their packing of origin. Since when can we not see without opening the plastic of what we order? Especially since these are handbags and not pants. I won't be ordering from you in the future, that's for sure. It's the first time I've seen this kind of practice.
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I've ordered something before - labelled in stock/next day, paid and on the day of delivery I get this: "Ordered from supplier, delivery date being clarified" Just taking the piss sry That's it for us with Galaxus/Digitech
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I have a funny (and slightly absurd) story. I ordered a monitor from Digitec, but the parcel got lost at Planzer. I was told to wait until the parcel was officially declared "lost". As I needed the monitor urgently, I ordered the same model from Galaxus and received it in the post the very next day. Great. Then came the twist: Galaxus automatically triggered a replacement delivery for the lost Digitec monitor and sent me a second, identical monitor. I refused to accept it, as I had never ordered a replacement. I simply waited for a refund. The monitor went back to Galaxus ... and was promptly sent to me again. This time with the note "no right of return". In the meantime, I contacted support several times. The answer was always the same: nothing could be done at the moment. So the current plan seems to be: -Galaxus continues to send me the monitor. -I continue to refuse the delivery. -Everyone is waiting for "a department" to make a decision. An endless monitor delivery loop.
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Hello Community As you know, Galaxus writes that you have a chance to win a voucher every time you level up. After over 11 years and 50 level ups, I've never been lucky... which is a shame, of course. So I wanted to ask: Have any of you ever received a voucher like this? Or do they only exist in theory ;) I would be interested to know how high this "chance" is, 1%? or rather 0.0001%?
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Hello everyone Probably over a year ago, there was a very good article from the Galaxus editorial team about conversation rules, including hijiacking (as I recall). I would like to share this with two or three people, as it contains really valuable tips that I have discovered in my own conversations. Thank you for the link to the article
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Ordered goods, delivered by DPD, but not received, customer service impossible to reach without a university degree, I don't want to order there anymore. From my point of view a sap shop.
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Panasonic is offering a winter promotion for Lumix cameras and some lenses until 01.02.2026. For the new Ultratele Panasonic Lumix S 100-500mm F5-7.1 there is a discount of EUR 300 in the EU, UK and USA. Why not here? Now some people will cross the border again. After value-added tax and exchange rate, the lens will still cost around CHF 1,590 including 8.1% - instead of CHF 1,999.
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Hello everyone, I live in a 2-part house. The lady is a bit older and also anxious. She asked me if I could install a camera to monitor the entrance to the house. I think it's a cool idea but I really don't know anything about it. But I know what I would like from the requirementsđ€Ł - Operation via solar module as there is no power there - Night vision would be great - Data transmission via wifi (the one I have radiates to the location) - No plan for the data or anything. It would be cool if there was also something for indoors so that I could install 1x outdoor and 2x indoor. So that individual areas would also be covered. The icing on the cake would be if you could activate access for individual cameras. So that, for example, the lady's daughter can see the entrance. I know there are a lot of requirements and I hope that someone can help me as I'm really a total loser in this areađ Thank you
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Hello Digitec - this is the second time that Planzer has deposited a (valuable) Digitec/Galaxus parcel on my doorstep (in Kleinbasel) and then confirmed the deposit by e-mail "deposited according to your instructions". 1. i did not provide any details 2. we were at home (especially because of the upcoming delivery) and the doorbell wasn't even rung This is the second time (both times a laptop). I would ask you to have a serious word with your logistics partner in the interests of your customers, or to use the postal service again, which is much more professional and reliable. Best regards, SF
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I realised today - unfortunately only after placing my order - that Planzer will deliver my order, even though I don't actually want any more parcels delivered by Planzer. It's just a hassle every single time. I had set my default delivery service to CH-Post months (or years?) ago. Apparently this setting option has been removed and you now have to select it again individually for each order ...? If I had known this beforehand, I would have done the same. Now the order is already out and I can see that Planzer will deliver :-/ I would be really surprised if it goes through without any hickups this time ... Let's see.
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Electronic wall calendar (81 cm), Family Command Centre, Home Assistant, Digital Dashboard, Google Calendar, Family Planner, Smart Screen I'm looking for this device and I've seen it on your site but I can't find it.
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Good morning, I wanted to ask if this watch (Xiaomi Smart Band 9 Pro) also works with SIM. Thank you
1
Hello, I have returned an item to Galaxus by cancellation (return CRR5979157) - they received it on 10.12.25 according to the shipment tracking. So far I have not received any confirmation of receipt from them and no refund. Can you please let me know when I can expect this to be processed? Thank you very much Greetings Patrick
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Hi, Does anyone know how to create a ticket for an outstanding order? The item on the order page does not match what was ordered and what is in the confirmation email.
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Why can't I reach anyone at digitec/galaxus? I sent in a defective coffee capsule machine almost a month ago and I can no longer get any information from digitec/galaxus, let alone contact customer service. All online assistants are useless, everything used to be much better. Also about the move of the store in Winterthur, you didn't get any information that they have changed location, no, they prefer to leave people standing in front of an empty shop. Instead of wanting to expand abroad (Amazon Land) and spending billions there, they should think about a more sensible pricing policy and new, more accessible locations in Switzerland. For example, a location in Embrach, BĂŒlach or Kloten.
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Hello, I have bought 3 Christmas trees (Star Trading indoor decoration Windo). Unpacked, inserted the battery, pressed "Touch" - nothing works. Does anyone know why? Is there anything else I need to do? (The batteries are new and the right ones.) Many thanks for any information.
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How or where can I obtain the following spare part? Gastroback juicer 40151 COMPL. LID SET F. 40151+40152+40153 VERSION C Article no.: 90789 Including tamper Gastroback does not deliver to CH and refers to the seller; in this case Galaxus. Who can I contact?
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Hello everyone, I have noticed several times at Digitec in connection with discount campaigns that certain restrictions and processes are not communicated transparently. Specifically: - Limitations were applied to discount codes (e.g. CANON-13) without these being clearly visible anywhere (e.g. maximum number of redemptions per customer). - In addition, it was not communicated that the promotion only applied to certain products or lenses. The presentation generally stated "13% on Canon lenses", restrictions were only explained later after I had explicitly asked. - These subsequent explanations seemed more contrived than transparent to me. I also received written confirmation from customer service that prices can be dynamically adjusted during an ongoing purchase process. In my specific case, this meant that I was shown different prices for the same item within a few minutes. I would be interested to know: - Has anyone had similar experiences with discount limits not being communicated? - Were you also shown price changes during or shortly after a purchase? - Did you notice that exclusions of individual products were only explained afterwards? Experiences and assessments could certainly help others. Thank you for your feedback!
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Dear Community I would like to start a discussion after another frustration with Planzer. Unfortunately, I've already had many times that Planzer parcels could not be delivered on the intended day and I felt lost on the phone with customer service. I assume that some orders have also experienced this... If I could choose, I would always prefer Post, but with my last order I had no such option. Was that my fault and I overlooked it, or did I have no choice at all? What are your experiences? Planzer Paket has a 1.9 rating on Google. Many customers are not so happy... A lot of them, actually. What is Galaxus' view on this extremely poor customer rating? Unhappy customers are also bad for Galaxus, aren't they? Best wishes to all Manuel
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Shame on you for getting involved in politics. Take better care of your service. It's miserable!
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Galaxus should not get involved in the political discussion in a primitive way.
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