Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Onkyo

3 threads in Onkyo

Start thread
  • Avatar
    twelight 5 years ago in Onkyo

    I don't recommend buying Onkoy devices if you plan to use them with Spotify.

    For three weeks now, spotify connect has not been working with my Onkyo TX-NR676E receiver, which I bought here on Digitect. This is not the first time. It has happened several times in the last 2 years. So far it has worked again after Onkyo provided a firmware update. Although to be honest it's a hassle every time and the update isn't there immediately (although to be honest you should be able to have updates on time when Spotify deploys an update ready). This time, however, Spotify connect has not worked for several weeks and there is still no firmware update from Onkyo. This is really bad customer service. I bought the device at the time precisely because it supported spotify connect (it said so on the Digitec website, on the box and in the information provided online by Onkyo). Now I can no longer listen to my music. I contacted Spotify first and they told me in essence that apparently only one Onkyo receiver (still) has spotify connect support and that it is apparently Onkyo's responsibility and decision which of their devices (still) support Spotify Connect. To me, that sounds like planned obsolence.... I have also contacted Onkyo support but have not received a response from them. It cannot be that a customer buys a device that is marketed as Spotify Connect compatible, but this central functionality (Spotify is the most used music streaming service in the world) is arbitrarily no longer supported after almost two years. Currently, 14 Spotify-compatible Onkyo receivers are sold on Digitec. However, none of the devices are listed on the official Spotify website of Spotify Connect compatible devices. I would definitely not buy an Onkyo receiver again to listen to my music via Spotify. And in general, I would avoid Onkyo due to their poor customer service and dishonest marketing practices.

    Avatar

      1

  • Avatar
    christoph.p 5 years ago in Onkyo

    TX-8390

    Hi there! Will the new Onkyo TX-8390 network stereo receiver also be in your range? If so, when will it be available? Greetings and thanks for your answer!

    Avatar
    Avatar

      2

  • Avatar
    Philipp_L 7 years ago in Onkyo

    Onkyo A-9130

    Hello all Do you know if and when you will add the new Onkyo A-9130 to your range?

    Avatar

      1

Order of
discussions
Forum for Onkyo
PostStart thread