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Samsung Galaxy S23 FE (128 GB, Graphites, 6.40", Dual SIM, 5G)

Samsung Galaxy S23 FE

128 GB, Graphites, 6.40", Dual SIM, 5G


Questions about Samsung Galaxy S23 FE

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0 questions and answers

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2 years ago

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8 months ago

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Galaxus

8 months ago

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The smartphone does not support memory expansion via microSD card; there is no slot for a memory card. The storage capacity is limited to the internal memory of 256 GB.
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1 year ago

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1 year ago

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According to our information, the suffixes "EUE" and "EUB" in the model number refer to the regional allocation of the device. "EUE" stands for countries such as Italy, Poland, Hungary, the Czech Republic and Slovakia, while "EUB" stands for Germany, Austria, Belgium, France, Spain, the Netherlands and Portugal. However, both models are technically identical.
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1 year ago

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Galaxus

1 year ago

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The main difference between the Galaxy S23 and the Galaxy S23 Enterprise Edition lies mainly in the software and the additional functions that are optimised for corporate use. ### Hardware - Both devices are identical in terms of hardware. They have the same specifications, including the same processors, memory options, camera settings and battery capacities. ### Software and security - The Enterprise Edition is designed for enterprise use in terms of software. It offers additional security features and management tools, such as the Knox Suite, which is usually free for one year and offers longer-term firmware and security updates (at least four years). - The regular version of the Galaxy S23 already offers four generations of OS updates and five years of security updates, but the Enterprise Edition can include additional IT functions and work profiles from Google that are disabled in the regular version. ### User experience - For private users, there are no significant restrictions or additional obstacles with the Enterprise Edition. However, there is a possibility that some enterprise-specific functions and apps are installed, but these should not cause any significant problems. Overall, the device is the same in terms of hardware, but the software and the additional security and management features differ between the regular and Enterprise Editions.
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2 years ago

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These items are technically identical products. As we purchase the devices from different suppliers at different conditions, there may be differences in price and availability.
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2 years ago

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2 years ago • purchased this product

purchased this product
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Contacting the manufacturer: Contact Samsung directly. Describe the situation and ask whether it is possible for the phones to be supplied with such seals. The manufacturer can definitely tell you whether the phones have been tampered with or not. Escalate the complaint: Try to escalate your complaint to Galaxus. Ask for a supervisor or a manager who has more authority to handle your request. This can often speed up the process. Collect documentation: Gather any evidence and documentation you have, including photos of the seals, communication logs with customer service, and order information. This information can be helpful when pursuing your complaint. Use your right of return: Check Galaxus' return policy. If you think the products have been tampered with and you don't get a satisfactory response from customer service, you could return the phones and ask for a refund. Public reviews and social media: Sometimes sharing your experience on platforms such as Trustpilot, Google Reviews or on social media can draw additional attention to your issue. Companies often respond more quickly when negative public reviews are at stake. Switch on consumer protection: If you still do not receive a satisfactory response, you could contact a consumer protection organisation. They can help you clarify your concerns and put pressure on the company. Consider alternatives: If the situation at Galaxus cannot be resolved, consider whether you can purchase the phones from another, perhaps more trustworthy retailer. I hope these steps will help you and that you will soon receive a clear answer to your question.
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2 years ago

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2 years ago

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According to my research, the difference is for which market the devices were produced. According to my research, the article 39993523 was produced for another EU country. The article 40054236 is intended for our market.
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Former employee

2 years ago

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No, this is simply the standard text for this term. Unfortunately, Samsung still does not offer this option.
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2 years ago

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