Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Legal noticePrivacy notice
TP-Link Tapo C520WS 4MP 360° outdoor camera MicroSD (2560 x 1440 Pixels)
EUR58,26

TP-Link Tapo C520WS 4MP 360° outdoor camera MicroSD

2560 x 1440 Pixels

Question about TP-Link Tapo C520WS 4MP 360° outdoor camera MicroSD

avatar
Anonymous

1 year ago

I have two cameras in operation. However, one of them regularly loses its set position. As a result, it does not look in the right direction. When panning, it also reports that it is at the stop, although this is not the case. After a few manual movements, it finds itself again. Does anyone know this?

Avatar
avatar
Olmabratwurst

1 year ago

Helpful answer

With two cameras, you have a good starting position. The camera is defective and should be returned to the store.

avatar
al8ru

1 year ago

I have two C520WS and other Tapos and am not familiar with this phenomenon.

avatar
ruby caboube

1 year ago

I don't know this at all... but you have calibrated it, I assume?

avatar
Anonymous

1 year ago

I have no problems with the cam. I think this is a warranty case

avatar
deci0

1 year ago

Oh, I'm sorry for your problems. I also use two cameras, but I don't have problems like this. Is the camera firmware up to date? Is your app up to date too? Since your question was asked in German, I recommend you search the support pages offered on the German website (https://www.tapo.com/de...). Good luck and I hope it gets resolved quickly.