EcoFlow Delta Max 2000
2016 Wh, 22 kg
Question about EcoFlow Delta Max 2000
I received the unit today, comes with a power cord that you can plug in in Germany but not here in Switzerland. What do you recommend? Complain? Just buy an adapter, but which one ... apparently there are different types. Very annoying, now I can't test whether the device works.
Helpful answer
Contact Digitec customer service: digitec@digitec.ch
You will get a Swiss adapter free of charge.
You will get a Swiss adapter free of charge.
my recommendation would be to know your rights as a consumer ;-)
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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...
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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...