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Jabra Evolve2 65 MS (Wireless, USB-C)
EUR155,22

Jabra Evolve2 65 MS

Wireless, USB-C


Question about Jabra Evolve2 65 MS

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mrj3ns7

1 year ago

I use this headset professionally and have the following problem: The headset is connected to my docking station via a dongle and to my smartphone via Bluetooth. Every time I receive a call on my smartphone after an MS Teams call, for example, the other person can only hear me extremely quietly for the first 10 seconds. After that, the voice quality is perfect again. The same happens when I have had a phone call and then an MS Teams call comes in. It seems as if the headset somehow readjusts the microphone when the source is changed or something like that. I can always hear the other person perfectly. Does anyone have similar experiences or a tip for me? It's very annoying when customers can't hear you for the first 10 seconds of the call. The firmware is up to date and I have already reset the headset. I have installed the Jabra app on Windows and on my smartphone.

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bsacagiu

1 year ago

Hello, I have the same problem. I haven't found a reliable solution yet.
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zeroseven

1 year ago

I have similar problems and so do my work colleagues. It happens again and again that when I am called on my mobile during a Teams call on the PC/Mac, the other person can't hear me for the duration of the ringing. The only remedy is to decouple the headset from the mobile. It seems to be a well-known problem.
I don't use the dongle at all and pair my Noteboosk and mobile via Bluetooth.