There are two problems

- Many people do not know what they are legally entitled to when they buy from a Swiss trader (see below). If they do, your question is superfluous.

- Digitec employs people who occasionally make mistakes (e.g. forgetting to include a cable) although Digitec should prevent this with appropriate processes.

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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Point 1 --> https://www.esti.admin.ch/de...
Electrical safety --> https://partner.digitecgalaxus.ch/hc...