My Microsoft Surface Pro Book 3 will not charge together with the LogiLink USB-C to Microsoft Surface from Digitec. I actually thought the powerbank should be suitable for this. Is the cable defective or the powerbank unsuitable?

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Answer

Hello, I had the exact same problem with my new iPad Air. USB-A worked fine but I could not charge at the USB-C, the charging process was interrupted after a few seconds. Replacing it with a new powerbank didn't help either, same problem. I then exchanged the device for the Xtorm XB304 and since then I have had no more problems and am very satisfied with the device.

Answer

Does the powerbank show an output and can you charge another product with the same cable and powerbank?

Your data. Your choice.

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Question about 4smarts VoltHub

My Microsoft Surface Pro Book 3 will not charge together with the LogiLink USB-C to Microsoft Surface from Digitec. I actually thought the powerbank should be suitable for this. Is the cable defective or the powerbank unsuitable?