Thank you for pointing this out. I have forwarded this to the relevant department for correction and amendment and it will be dealt with as soon as possible.

If you place the sensor in a freezer that is set below -20 degrees, the sensor will no longer function correctly as its operating temperature range is from -20 to 60 degrees Celsius. The sensor can measure temperatures down to -20 degrees, but it will not work correctly if the ambient temperature drops below this. It would be advisable to use the sensor in an area that is within its specified operating temperature range to ensure accurate measurement.

For the sensor to work properly, it must be within range of the Tapo hub, and the hub must be within range of the main router. The Wi-Fi repeater does not allow the sensor to communicate directly with the hub via Wi-Fi, as the sensor uses low-frequency (Sub-GHz) wireless technology to connect to the hub. If you place the sensor in your cellar and the hub in your flat, make sure that the sensor is within range of the hub for effective communication.

For the intelligent temperature and humidity sensor to work properly in your cellar, you need to have a Tapo Smart Hub (like the H100) in your flat. This hub acts as a gateway to connect the sensor to your network and to the Tapo application. Make sure that the sensor and the hub operate in the same frequency band for effective communication. If your router is in your flat and you have a good signal in the cellar, this should work without a problem. However, if distance or obstacles reduce the quality of the signal, this could affect the sensor's performance.

Thank you for reporting this. We will be happy to pass this on to the relevant department.

Hello, unfortunately the T310 must be within direct range of the hub, for me the maximum is approx. 10-15 metres with 2 walls in between