Hello Together

Thank you very much for your message.
In Product Management we are always grateful to receive honest customer reviews from you and of course we also inform the supplier and ask him for a statement.

In winter 2017/18, a total of 9525 Sno Fire, Sno Taxi and Sno Police (same shape and production) were sold in Switzerland.
Returns, complaints and defective bobsleds in Switzerland:
72 bobs - 48 of which were handled under warranty.
With this quantity, a very small value.
In addition, we still rely on the Kassensturz report:
https://www.srf.ch/sendungen...
Good - Grade 5.0
We are still of the opinion that this offer is a high-quality bob.
Kind regards
Alessandro

There are several factors at play here, but the biggest is that the Hamax Sno Fire is our best-selling bob. So far, there have only been the negative reviews mentioned below, so we assume that the other hundreds of buyers are satisfied with the quality and performance.