Galaxus claims "Order by 9 p.m. today, receive your delivery tomorrow If you order by 9 p.m. on a weekday, we’ll dispatch your order that day as long as the items are in stock in our main warehouse. Your order will normally arrive the next working day (including Saturday, if you’ve allowed Saturday delivery in your account). Each product page features real-time information on availability." But this does not apply most of the time. Several orders now were delivered the day after tomorrow, even not during holiday season. This is annoying and was one of the strength of Galaxus. No explanation either why items in stock are not delivered right away...

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Hey everyone. The filter functions of Galaxus are already quite good (in most categories) and are getting better and better, so here's a new suggestion: It would be good if you could **exclude** entries instead of just including them. For example, if I'm looking for products that come from somewhere other than China, that would be helpful. Or everything except PTFE coating, and so on.

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You ask a question to customer service and after a relatively short time you get a very polite answer from a customer advisor. If you want to reply to the answer by e-mail, perhaps to find out more details, you get a generated reply asking you to use the Digitec assistant and the whole procedure starts all over again.Sorry, but what kind of stupid system is this if you can't reply directly to the customer advisor by e-mail.I've never experienced anything like it anywhere else.

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Hello, I recently bought a bicycle derailleur on the Galaxus.fr website. The product was in stock when I bought it online. Now the order shows a delivery date between 9 and 12/9 and also the words "Ordered from supplier", which I'm wondering about. Could this mean that the product is not necessarily in stock with the supplier? Thank you for sharing your experience.

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Many polo shirts have an unsightly crease in the collar after being worn 3-4 times and then washed. Does anyone know of a brand where this does not occur?

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