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Simon Balissat
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Why the hell is the washing taking longer than it says on the display again?!

Patrick Vogt
31/5/2024
Translation: Megan Cornish

Do you often find yourself standing in front of your washing machine waiting for it to finish a supposedly timed cycle? The washing machine whisperer from Miele explains why one minute can turn into several.

«Time is what the clock says,» as Albert Einstein once said. OK, Albert, we understand that time is relative. The running time of a wash cycle on our machine is relatively unsatisfactory. It often takes several minutes for the display to count down to one minute. So, I have to quote Dutch writer Cees Nooteboom:

Time has always been confused with the instruments that measure it.
Cees Nooteboom

When it takes longer

Just so we understand each other correctly, I don’t really care how long a wash cycle takes. I don’t control it. I just noticed on two occasions recently that there seems to be something wrong with the time calculation on our washing machine.

One day we had a real mountain of washing to do, as can happen in the best of families. I started the first load and set an alarm after the end time indicated on the display of our washing machine so that I could start the next wash cycle straight away. When my alarm went off, the wash cycle was in its final stages, but still in full swing. And it carried on running for a full 12 minutes.

The second time, the mid-cycle display of the washing machine showed 19 minutes left while I was doing something else in the bathroom. A few minutes later, I was astonished to still see an illuminated blue 19. What’s going on?

Why it keeps taking longer

I quickly find the cause of this time distortion on the internet. But I want a more precise and, above all, more expert answer, so I turn to Roman Berther. He’s PR & Events Manager at washing machine manufacturer Miele and lets me know straight away that it’s probably my own fault, because:

«Longer washing times are usually due to user error.»

Well then, let’s find the reason – or rather the reasons:

If possible, make sure the washing machine isn’t full to the top. As a rule of thumb, leave a hand’s width of space free at the top when loading the drum. This will allow the machine to work optimally. Incidentally, too little laundry in the drum is also suboptimal, at least from an economic and ecological point of view.

Some modern washing machines by Miele and other manufacturers are so smart that they can also take care of the detergent amount. But our machine at home is a long way from that. I also like these detergent pods… not to eat, of course! (website in German)

The best way to avoid an imbalance is to load the laundry evenly into the drum and distribute heavy items such as bed linen well. What you definitely shouldn’t do is overload the washing machine. Which brings us back to the first reason behind a wash cycle taking longer.

If, for example, you live in an apartment building and have exactly one day a week to do your washing, time is undoubtedly a crucial factor. If, like us, you have your own washing machine, things are a little different, not to say more relaxed.

Our washing machine doesn’t have a hot water connection. Instead, I’ve made a firm resolution to use the eco programme more in the future. And to pay even less attention to the length of the wash cycle than before. For both the washing machine’s sake and my own. And in the spirit of both sustainability and slowing down.

Header image: Simon Balissat

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I'm a full-blooded dad and husband, part-time nerd and chicken farmer, cat tamer and animal lover. I would like to know everything and yet I know nothing. I know even less, but I learn something new every day. What I am good at is dealing with words, spoken and written. And I get to prove that here. 


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