Alcatel LUCENT ENTERPRISE Essential DeskPhone ALE-2 SIP telephone with Dual Gigabit Ethernet

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Product details

Short info: Alcatel-Lucent Enterprise ALE-2 - VoIP phone - five-way calling - SIP v2, SRTP - Grey

Product description: Alcatel-Lucent Enterprise ALE-2 - VoIP phone - five-way calling

Product type: VoIP phone

Compatible platforms: OmniPCX Enterprise, OXO Connect, OXO Connect Evolution, Rainbow Hub by Alcatel-Lucent Enterprise, Rainbow Office powered by RingCentral, ALE Easy Deployment Server (EDS), ALE Easy Provisioning Server (EPS)

Key features: Support for numerous VoIP protocols, integrated Ethernet switch

VoIP protocols: SIP v2, SRTP

Voice codecs: G.722, G.729ab, G.711u, iLBC, Opus-NB, Opus-WB, G.711a-law

Handsfree: Yes

Call services: Voice mail, call forwarding, call hold, call park/pick up

Display: LCD display - single colour - Yes

No. of network connections: 2 x Ethernet 10Base-T/100Base-TX/1000Base-T

Housing colour: Grey

Explanatory details: General product type VoIP telephone.

Key specifications

Phone type
VoIP
Phone connection
Ethernet
Phone Features
Call forwardingHands-free kitWaiting
Item number
37664795

General information

Manufacturer
Alcatel
Category
Phones
Manufacturer no.
3MK27013AA
Release date
22/8/2023

Colour

Colour
Grey
Exact colour description
Grey

Phone properties

Phone type
VoIP
Phone connection
Ethernet
VoIP protocol
SIP v2SRTP
Signal transmission
Cable
Number of SIP accounts
1000
Number of phonebook entries
1000
Phone Features
Call forwardingHands-free kitWaiting
PoE Standard
802.3af (PoE)

Connections

USB ports
USB-C
Audio Connections
1 x USB-C

Display properties

Image resolution
132 x 64 pixels
Display size (inches)
2.80"

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
List

Product dimensions

Length
47 mm
Width
214 mm
Height
191 mm

14-day cancellation right
30-day right of return
24 Months statutory warranty

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Galaxus
  • 12.Panasonic
    1,4 %
  • 12.Yealink
    1,4 %
  • 14.Alcatel
    1,6 %
  • 14.Fanvil
    1,6 %
  • 16.Swissvoice
    2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 1.Alcatel
    0 days
  • 1.Panasonic
    0 days
  • 1.Philips
    0 days
  • 4.amplicom
    1 day
  • 4.Gigaset
    1 day

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Galaxus
  • 5.Auerswald
    2,1 %
  • 6.Doro
    2,5 %
  • 7.Alcatel
    2,7 %
  • 8.Philips
    3 %
  • 9.HP
    3,2 %
Source: Galaxus