Alcatel -Lucent M5 DeskPhone

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Product details

Alcatel-Lucent M5 DeskPhone - VoIP phone - SIP v2 - multiple lines - gray

Product Type: VoIP phone
Manufacturer: Alcatel-Lucent Enterprise
Model: Lucent M5 DeskPhone

Product Description:
The Alcatel-Lucent M5 DeskPhone is a VoIP phone featuring an integrated Ethernet switch. It supports SIP v2 protocols and various voice codecs including G.722, iLBC, Opus, G.729A/B, and G.711A/µ.

Key Features:

  • Multiple lines
  • Speakerphone capability
  • Call services: Voice mail, Caller ID, Call waiting, Call forwarding, Hold
  • LCD color display
  • Network ports: 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
  • Body color: Gray

General Specifications:

  • Product type: VoIP phone
  • Phone features: Voice mail, Caller ID, Call waiting, Call forwarding, Hold
  • IP telephony: Integrated Ethernet switch
  • VoIP protocols: SIP v2
  • Voice codecs: G.722, iLBC.

Key specifications

Phone type
VoIP
Phone connection
Ethernet
Phone Features
Call forwarding, Hands-free kit, Waiting
Item number
14617334

General information

Manufacturer
Alcatel
Category
Phones
Manufacturer no.
3MK27002AA
Release date
13/1/2021

Colour

Colour
Grey
Exact colour description
Grey

Phone properties

Phone type
VoIP
Phone connection
Ethernet
VoIP protocol
SIP v2
Signal transmission
Cable
Phone Features
Call forwarding, Hands-free kit, Waiting
PoE Standard
802.3af (PoE)

Display properties

Image resolution
320 x 240 pixels
Display size (inches)
2.80"

Origin

Country of origin
Germany

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
List

Product dimensions

Length
35 mm
Width
207 mm
Height
183 mm

Package dimensions

Length
28.60 cm
Width
25.10 cm
Height
7.70 cm
Weight
1.13 kg

14-day cancellation right
30-day right of return
24 Months statutory warranty

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Galaxus
  • 13.Yealink
    1,4 %
  • 15.Fanvil
    1,5 %
  • 16.Alcatel
    1,6 %
  • 17.Swissvoice
    1,7 %
  • 18.Auerswald
    2,2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 1.Alcatel
    0 days
  • 1.Panasonic
    0 days
  • 1.Philips
    0 days
  • 4.amplicom
    1 day
  • 4.Doro
    1 day

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Galaxus
  • 4.Unify Sip
    1,8 %
  • 5.Doro
    2,3 %
  • 6.Alcatel
    2,5 %
  • 7.Auerswald
    2,9 %
  • 7.Philips
    2,9 %
Source: Galaxus