My research has revealed the following: Technically, there is no difference between the routers. They are the same model for different regions. This means that the international version has the quick guide in different languages and the German version only in German. Furthermore, presets for the respective target regions may already be pre-programmed, but both versions should work in Switzerland.
Ah, now I understand - thanks for the clarification! Then the point is that Galaxus (Digitec) is asking you, the end consumer, these questions and you want to answer them. Here's a suggestion for a clear, concise and friendly answer that explains your situation and your disappointment:
Subject: Return FRITZ!Box 5690 Pro - Answers to your questions
Dear Galaxus team,
Thank you for your feedback and the detailed questions regarding the return of my FRITZ!Box 5690 Pro. I am happy to provide you with the requested information:
1. inspection of the device:
The device was reset to factory settings by me and is in perfect condition. All accessories, including the specific fibre optic cables and SFP modules, are included with the return.
2. background to the return:
I purchased the FRITZ!Box 5690 Pro on the assumption that my supplier (Yallo) would unlock the MAC address and thus allow me to use my own router. Unfortunately, I was disappointed. In Switzerland - unlike in the EU - it is not possible to decide freely on the choice of router. This is very frustrating for me as a customer, as I am tied to the supplier's end device.
3. fair use:
I assure you that this is a one-off return and that I did not want to systematically "try out" the device. The return is solely due to the unforeseen incompatibility mentioned above.
I hope that my answers clarify your questions and that the return can now be processed without complications. Please do not hesitate to contact me if you have any questions.
Yours sincerely
Lukas Zurfluh
According to our information, the FRITZ!Box 5690 Pro supports the fibre optic standards AON and GPON, but not XGS-PON, which is used by Salt. Therefore, direct use with a Salt fibre optic connection is not possible.
The price difference is due to different suppliers on our part. According to our information, both routers can be used in Switzerland without any problems.
Hello chhaeusler, I didn't have to set anything else on my FB5690 Pro, I did it according to the instructions from my supplier. It has been running since then, otherwise ask AVM directly.
Yes, you can switch off the WLAN on the FRITZBox 5690 Pro when it is not needed to reduce radiation in the rooms.
The FRITZBox 5690 Pro offers a function that allows you to switch the Wi-Fi on and off manually. This can be done via the user interface of the device or using the "WLAN" button on the top of the device.
According to the manufacturer: "The new top model is suitable for common fibre optic connections: two SFP modules are included for the GPON and AON standards, as well as for use with a fibre optic modem (ONT) via the 2.5 Gbit/s WAN port. Alternatively, the FRITZ!Box 5690 Pro can be used on all DSL connections including supervectoring for speeds of up to 300 MBit/s." G.Fast is not explicitly mentioned in the manufacturer's documentation, but the speed over copper is achieved.
Hello,
The fastest port on this router is 2.5Gb/s, so you'll not achieve 10Gb/s with this device.
We recommend checking with your internet provider which router would be recommended if you don't want to use their box. We can't confirm if it'll work or not with Sunrise.