Mine has been working very well for 2 years and I'm very happy with it. It's better than anything else I've tried with gaming functionality. To do better, you'd need a hi-fi headset, but then you'd need an external sound mixer to separate 'chat/game' and an external microphone. The top strap can be adjusted by screwing and unscrewing, but at the same time, once it's properly adjusted, why would I need to change it? Admittedly it's rather heavy (500g) but I've got used to it and it suits me fine. Every time I try a logitec or razer or other, I run back to the Maxwell, it's really superior, both in terms of listening and the quality of the microphone.