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Samsung Galaxy A52s (128 GB, Awesome Black, 6.50", Hybrid Dual SIM, 5G)

Samsung Galaxy A52s

128 GB, Awesome Black, 6.50", Hybrid Dual SIM, 5G


Question about Samsung Galaxy A52s

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paokara89

3 years ago

I am satisfied with my device (CH smartphone purchased as new from Galaxus) after setting it up. Nevertheless, I must ask here whether other buyers have also observed the following: - The original seal on my packaging had another seal stuck over it. Both seals had already been cut, so the packaging had already been opened. Support says that this is a 'control device'. - A Telekom HU (Hungary) app was installed on my smartphone, which I could neither deactivate nor uninstall. - During the setup, I wanted to restart the smartphone briefly. The factory-set language might have been Hungarian. German or English was not preset. - However, the smartphone makes a new impression for me. However, the points mentioned above leave a bland aftertaste. When I buy a new CH smartphone, I expect the seal to still be intact and the preset language to be German. Have you had similar experiences? Thank you for your answers.

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spduffy02

3 years ago • purchased this product

purchased this product
No, my Galaxy A52s 5G only had the factory seals on the package. I do not recall if the language was set and believe that during setup I was able to choose the language of my choice. My A52s works very well (it replaced an aged Galaxy S5 Neo) and was able to transfer the data from the S5 to the A52s with little or no problems. I am very pleased with my A52s 5G phone. It appears that your phone may have been purchased by another customer and returned for some reason due to the Telekom HU (Hungary) app and suggest that contact their customer service department whom I have found to be extremely helpful and pleasant to deal with. If you contact them you should have your DIgitec ID and a copy of the purchase invoice.