Where can I get support, my son has somehow entered a key combination so that the numbers at the top no longer work at all :-( .... and with the first key a new internet window now always opens.

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Salute

The keyboard has several "levels" due to the small form factor. This means that keys that are omitted due to the compact design can still be used. It is very likely that your son has landed on another level because of a key combination he entered. Possible combinations would be Fn + alt, Fn + PageUp, FN + PageDown. The best thing to do is to check your user manual, it lists all the key combinations that can be used.
Here are two instructions for use (Don't be surprised! They are in English from the halfway point ;)
https://en.varmilo.com/keyboardproscenium/generic/web/viewer.html?file=https://cn.varmilo.com/keyboardproscenium/upload/INST%EF%BC%9AVA%20RGB%2080%20100%20110%20G%20-1.pdf
http://duckychannel.net/download/user_manual/One2/MiniRGB/Ducky_One2_mini_usermanual_ol.pdf
I hope I was able to help. Otherwise feel free to reply :D
Greetings

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Where can I get support, my son has somehow entered a key combination so that the numbers at the top no longer work at all :-( .... and with the first key a new internet window now always opens.