
Sony WF-C500
No noise cancelling, 10 h, Wireless
Sony WF-C500
No noise cancelling, 10 h, Wireless
why are they so hard to connect consistently?
Hi Sylux,
Thank you for your question.
You will need to try some resetting steps to fix the connection issue with your WF-C500:
- Make sure that the firmware of the earbuds is on the latest version using Sony Sound Connect App.
- Resetting the headset.
- Initializing the headset to restore factory settings.
Sony Europe
You may have to perform a reset, the description is in the instructions.