Sony WF-C500 (No noise cancelling, 10 h, Wireless)

Sony WF-C500

No noise cancelling, 10 h, Wireless


Question about Sony WF-C500

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Sylux

5 months ago

why are they so hard to connect consistently?

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SonyEuropeBV

5 months ago

Hi Sylux,

Thank you for your question.

You will need to try some resetting steps to fix the connection issue with your WF-C500:

- Make sure that the firmware of the earbuds is on the latest version using Sony Sound Connect App.
- Resetting the headset.
- Initializing the headset to restore factory settings.

Sony Europe

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Vadymholiak

5 months ago

You may have to perform a reset, the description is in the instructions.