EUR830,30
ASUS TUF RX 9070 XT GAMING OC
16 GB
Question about ASUS TUF RX 9070 XT GAMING OC
Why don't you give me any information about my refund? I have been waiting for an email response for 3 weeks. You have blocked my live chat. Why don't you brag about the contents of the parcels that arrive empty at the warehouse?
Helpful answer
Update on the return
I have returned two items in one parcel. According to Galaxus, the parcel arrived empty. The more expensive item was refunded, the cheaper one is still missing. No response to emails for over three weeks and the live chat has been blocked. Very poor customer service.
Tip: It's better to use your own return label with weight information - the one from Galaxus doesn't contain any.
Update on the return
I have returned two items in one parcel. According to Galaxus, the parcel arrived empty. The more expensive item was refunded, the cheaper one is still missing. No response to emails for over three weeks and the live chat has been blocked. Very poor customer service.
Tip: It's better to use your own return label with weight information - the one from Galaxus doesn't contain any.
Our colleagues are already dealing with your case and we hope that a solution will be found soon. Thank you for your patience.