Can someone please tell me how to reach out to customer service? My order was supposed to delivered overnight, but it's been three days, and now delivery is unknown date.

  2

Hello, It's not really a question but a complaint! When is Galaxus finally going to offer the Petkit litter pack at the price of 40 Swiss francs instead of a single bag at 17.90 Swiss francs? While other Swiss shops and even the well-known Amazon are precisely competitive and offer 3 bags for 40.- or 47.- !!!! Thank you

  1

@Galaxus Werdet ihr die folgenden Produkte in das Sortiment aufnehmen? - Smile pet dryer box: https://eu.petsnowy.com/products... - PawSwing automatic groomer: https://paw-swing.com/products...

  1

I have a "Trixie friends on tour de luxe" canvas basket and would like to know if the "Trixie front support" found on Galaxus would be suitable.

  7

Hello Together Dogs are great companions and you (hopefully) always choose them wisely. I would be interested to know what breed you have chosen and why? It would also be great if you could link to a product from the Galaxus range that suits your dog best. Mine is an Australian Shepherd and I chose him because you can do everything with this breed. Athletically they are very active and you can teach them so much. It's never boring with this dog! The food bag https://www.galaxus.ch/de/s15/product/trixie-dog-activity-preydummy-apportieren-wurfspielzeug-belohnung-hundespielzeug-6317196 is a great match for my Aussie, as he needs daily challenges and has to earn his food. His "will to please" is really exploited. Looking forward to great reports! :-)

  2

Why are there so many closed litter trays??? Every good cat owner knows that cats want/should have an all-round view when they go to the toilet !!!!

  6

Size and load capacity as product info/filter would be helpful to efficiently find suitable products

  1

"Training tools" such as training collars often cause pain, stress and fear in dogs. In my opinion, a collar or harness cannot train a dog, but good training with the dog AND dog owners who understand and can read their dog can. Such aids are not necessary. Often you don't achieve a training goal or it is less effective if you work with fear and punishment. The Swiss Animal Welfare Ordinance (TSchV) prohibits the use of any aids and devices in accordance with Art. 73 (handling dogs) and 76 (aids and devices): - Pull collars without a stop (often the collars have a stop - but are not used correctly) - prong collars - other lead aids with inwardly protruding elements - Devices that electrify, emit very unpleasant acoustic signals or work by means of chemical substances (such as citronella) Source: https://www.vier-pfoten.ch/unseregesc... Please note, this is not intended to criticise dog owners, but to encourage them to think and reflect. Galaxus, your turn. Kind regards, dog owner with a "difficult" dog

  2

Hello Together Can anyone give me a recommendation for a tracker for my cat? I am unsure which one is really good. I am therefore looking for your experience of which GPS tracker you have tried and which has worked. Thanks for your help Kind regards

  4

Dear Galaxus Team, Could you please add the Petsnowy self-cleaning litter tray model ( https://www.petsnowy.com/ ) to the range? We would all be curious to see the reviews and also be reassured about the safe purchase process. Many thanks

  3