Prefecta ESAM 5500.S

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Product details

Thanks to the integrated grinding technology, the beans are always freshly ground. The grind size can be adjusted to taste. The conical steel grinder is calibrated with 100% accuracy. De'Longhi's hose-free system minimizes the amount of leftover coffee grounds in the grinder, ensuring that only freshly ground coffee is used when brewing your espresso.

Two independent heating systems provide perfect temperature control: one thermoblock for coffee preparation and one heating system for milk preparation - both operate simultaneously. To ensure the highest hygiene standards, the carafe is equipped with an integrated cleaning function: after beverage preparation, all parts that come into contact with milk are cleaned with hot water and steam.

Key specifications

Drinks at the touch of a button
CappuccinoCoffeeEspresso
Coffee machine features
Automatic switch-offCleaning programmeDescaling programme
Capacity bean container
180 g
Water tank capacity
1.70 l
Depth
44 cm
Width
28.40 cm
Documents
Item number
11053743

General information

Category
Automatic coffee makers
Release date
7/5/2019
External links

Colour

Colour
Silver
Exact colour description
Silver

Material

Material group
MetalPlastic

Coffee maker properties

Milk system
Integrated carafe
Coffee machine features
Automatic switch-offCleaning programmeDescaling programme
Drinks at the touch of a button
CappuccinoCoffeeEspresso
Pump pressure
15 bar
Target group
BudgetProfessional (Office)

Capacity

Water tank capacity
1.70 l
Capacity bean container
180 g
Capacity of coffee grounds container
14 Ports

Power supply

Power
1350 W

Voluntary climate contribution

CO₂-Emission
Climate contribution

Product dimensions

Depth
44 cm
Width
28.40 cm
Height
38 cm
Weight
11.50 kg

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Automatic coffee makers» category have a defect within the first 24 months?

Source: Galaxus
  • Diverse
    Not enough data
  • 1.Philips
    3,4 %
  • 2.De'Longhi
    4,6 %
  • 3.Siemens
    5,8 %
  • 4.Senseo
    6 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Diverse
    Not enough data
  • 1.Melitta
    2 days
  • 2.Krups
    5 days
  • 2.Smeg
    5 days
  • 4.Philips
    6 days

Return rate

How often is a product of this brand in the «Automatic coffee makers» category returned?

Source: Galaxus
  • Diverse
    Not enough data
  • 1.Melitta
    1,5 %
  • 2.De'Longhi
    1,8 %
  • 3.Philips
    2,6 %
  • 4.Smeg
    3,6 %
Source: Galaxus

Overall ratingGood78/100
Good78/100
ekitchen.de Logo
Rank 3 out of 10ekitchen.deWer macht den besten Kaffee? Kaffeevollautomaten im TestReleaseNovember 2016

Zum Aufheizen braucht der ESAM 5500 von De`Longhi im Vergleich zu seinen Konkurrenten relativ lange und ist etwas laut während er die Kaffeebohnen mahlt. Dafür hat er ein Reinigungsprogramm für das Milchsystem und als einziger Kandidat eine Vorwärmfläche.

Without ratingNo rating
Testmagazin Logo
TestmagazinSingle testReleaseNovember 2010
  • PositiveDichter Milchschaum
  • Positivepraktische Milchkaraffe
  • NegativeMilchkaraffe blockiert Wassertank
  • NegativeMetallflächen zerkratzen schnell

Die ESAM 5500 M Perfecta von De' Longhi bietet mit der anschließbaren Milchkaraffe die Möglichkeit, wunderbar dichten Milchschaum zu bekommen. Die Bedienung ist einfach, obwohl Einstellungen mit dem Drehknopf etwas Fingerspitzengefühl brauchen, damit Optionen nicht versehentlich übersprungen werden.