This robot cleaner is designed primarily for glass, including windows, glass doors, marble surfaces and tiles, but is not specifically indicated for kitchen unit fronts. It is compatible with glass surfaces of a certain thickness (not less than 3 mm for glass and 4 mm for mirrors) and can clean vertical or inclined surfaces, but use on furniture fronts is not mentioned in the official specifications or available tests. As a result, it is not recommended for use on kitchen unit fronts.
In this case, we will refer you to our digitec Assistant, which provides direct contact options so that the problem can be checked and you can be helped accordingly.
https://www.digitec.ch/help
The cable from the base station to the robot is 5.5 metres long.
The power cable from the base station is 1 metre long and must always be connected during operation.
I've had that too, but it usually tells you where the problem is... The battery is charged? What certainly doesn't work, but is not documented, charging cable to socket and cleaning >> either - or.
Yes, the detergent tank of the Winbot W2 Omni should be emptied after using the appliance.
This is recommended to prevent the cleaning solution in the tank from ageing or evaporating, which could affect the performance of the appliance. In addition, the tank should be rinsed out with a little water, especially if cleaning solution is used, to remove any remaining solution and keep the tank clean.
The pad of the Winbot W2 Omni should not be washed in the washing machine at 60 degrees. The microfibre cloths used with the device should be hand washed or cleaned at a lower temperature to maintain their quality and lifespan.
1. the cleaning pad can be used on both sides, the direction is determined by the beads.
2. if the windows are dirty, the cleaning pad needs to be cleaned more often, I have bought an extra set of these and wash them in the washing machine at the end. Men's toys or windows on the house that are too high to be cleaned by hand.
The Winbot W2 Omni is powered by a rechargeable battery and is therefore independent of a power socket during operation. However, operation is not possible during charging.
The window cleaning robot is suitable for all window types, including floor-to-ceiling, small, frameless or inclined windows. It has an intelligent climbing system and sensors that ensure stability and safety. However, there is no explicit indication as to whether a 30° slope on one side can be cleaned without any problems. Due to the intelligent sensor system and the ability to avoid obstacles from 4 mm high, it is likely that the robot can cope with a 30° slope, but this is not explicitly confirmed.
The main difference between the Ecovacs Winbot W2 Omni and the W2 Pro Omni lies in the portable station with integrated battery, two-in-one cable, automatic cable management, and a more robust 12-level protection system. The Pro Omni also boasts a longer battery life and more efficient cleaning with WIN-SLAM 4.0 technology. Essentially, the Pro Omni offers greater flexibility, safety, and cleaning power.
The Winbot W2 Pro Omni includes a portable station with a built-in battery, allowing for cordless cleaning and uninterrupted operation. The Omni station can provide up to 110 minutes of power cable-free cleaning.
The Ecovacs Winbot W2 Omni is not ideal for cleaning ribbed glass or other uneven surfaces such as those in bathrooms or stairwells. Here are some reasons why:
- The robot uses smart climbing technology and WIN-SLAM 4.0 technology designed to recognise and clean smooth surfaces. Rippled glass or uneven surfaces can hinder these technologies and affect cleaning performance.
- It has been mentioned that the robot has problems if there are small gaps or uneven areas, which can lead to a loss of suction power and an interruption in cleaning.
It is therefore advisable to use the Winbot W2 Omni mainly on smooth window surfaces.
The Ecovacs Winbot W2 Omni can clean flat glass roofs and slightly sloping glass roofs of conservatories, but with some limitations.
- The robot has powerful suction and intelligent climbing technology, which enables it to work on slightly sloping surfaces. However, the slope of the surface should not be too steep, as the robot may hesitate or have difficulties on very steep overhangs[5|.
- The Winbot W2 Omni is suitable for flat roofs and slightly sloping surfaces, especially thanks to its anti-drop protection mechanisms and intelligent navigation.
However, it is important to note that the robot may have difficulties with very small or diagonal windows and very steep surfaces.
The Ecovacs Winbot W2 Omni is primarily designed for cleaning vertical windows and not for horizontal or almost horizontal surfaces such as the ceiling of a conservatory.
- The Winbot W2 Omni uses a suction function to suck up to and clean vertical glass surfaces. However, it is not suitable for cleaning horizontal or almost horizontal surfaces as it has no mechanisms to adhere to or navigate on such surfaces.
- There are currently no specific window cleaning robots from Ecovacs or other manufacturers that are specifically designed to clean near-horizontal glass from below. For such applications, a hand-held cleaner or other type of cleaning technology may be more suitable.
