Vileda steam mop (1550 W)

Vileda steam mop

1550 W


Question about Vileda steam mop

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Anonymous

4 years ago

Hello I have already had this Steam Mop twice, and each time it stopped working just under 1 month after the warranty expired (no more steam, probably the "steam drive" is broken), even though I used distilled water and decalcified it according to the instructions. Does it make sense to buy a warranty extension? I need it once a week, so I don't think a warranty extension will help, because they say it's normal wear and tear that's not covered by the warranty. I would like to buy another one now that the price is lower again.

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Anonymous

4 years ago

Does it need distilled water or not really? Never read about it?
And how exactly do you decalcify it - haven't read anything like that either?....

Hello, I also had this problem with 3 devices!!! Now I have the solution: Never use normal water again, only distilled water. Since then it has been in operation for over a year without any problems :-)