Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Ecovacs X11 OmniCyclone (19500 Pa, Mop roller)
EUR831,62 was EUR892,87

Ecovacs X11 OmniCyclone

19500 Pa, Mop roller


Question about Ecovacs X11 OmniCyclone

Malfunction in the navigation module. Update 1.57.108. I unpacked the device yesterday, made updates and I can't scan my whole flat once. It works better when it only scans 1m², closes the map and then effectively carries out suction jobs, but even then it has navigation module problems from time to time. Do any of you know this? Could it be the DOA (dead on arrival)? I can't use it like this. Surface: white "stone slabs" in the kitchen, black carpet, parquet floor. It often has the error in an open environment, i.e. not on the wheel. I've tried it with different exposure levels, only daylight, no light....es always gets the problem.

Avatar
avatar
Platax

3 months ago • purchased this product

purchased this product
Have you removed all the protective films?
avatar
NilanSky

3 months ago

Yes, bring the product back to Galaxus.