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Neato D9

Neato D9


Question about Neato D9

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andrei.a.romila

2 years ago

Went on holiday, unplugged all our devices and when we returned the battery was completely discharged. When plugging in the docking station, the battery won't charge anymore. I guess I need to take the battery out and find another way to charge it externally, but this is really bad design.

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Former employee

2 years ago

The best thing to do is to contact our customer service directly at https://helpcenter.digitec.ch/hc.... Your request can then be examined individually.