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Philips 499P9H/00 (5120 x 1440 pixels, 49")

Philips 499P9H/00

5120 x 1440 pixels, 49"

Question about 499P9H/00 - 513740

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Danilo1

2 years ago

I use the display with the latest MacBook Pro (M2 chip), which actually works quite well. The notebook is connected via USB-C. The only problem is when the notebook goes into sleep mode and I wake it up again, the screen stays black, I have no picture and it doesn't load either. After that I have to switch the screen on and off via the power button (bottom right), then it works again. Does anyone else have this problem and an idea? Thank you.

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SimonW666

2 years ago

The problem is not the monitor. It's more to do with the way the MacBook recognises the external monitor. I have the same problem with my work laptop and my work monitors. Have you checked the monitor sleep mode? For me, I turn the monitor off and on again and then wake up my laptop and it usually works fine.

Sorry for my poor German