238,71 EUR
Philips Hue Play HDMI Sync Box
Philips Hue Play HDMI Sync Box
Hello Fabian
Unfortunately, I also have this problem.
There was no solution from Philips.
After a phone call to Philips, it went on for 3 months without me finding out anything or receiving any feedback.
Now I have uninstalled everything myself and added it again.
But it doesn't always work.
So unfortunately I don't know what to do.
Maybe we can get some tips or tricks here;)
Have you activated the "ARC Bypass" in the settings? My setup is a little different but maybe that helps.